Corporate Crowdsourcing for Picky Clients
Times have changed for sales. Once upon a time you could negotiate with the client in person, talking about their purchase, and come to an agreement on the final product. Later we went to sales via telephone and later the web, with salespeople communicating at vast distances. In this scenario the client has little input regarding the product they’re going to receive; the sale is impersonal and possibly dissatisfying.
Software has caught up, to the point where the human factor is almost irrelevant! A product configurator like the Salesforce configurator allows the client to provide input as to what precisely it is they’re looking for – what changes they need made to the product, how it should be shipped – from the comfort of their own computer.
Using quoting software, the final product can even have a price tag attached to it for the client’s convenience, allowing them to toy with the product until they get the price they’re looking for. This is especially convenient when we consider the loss of negotiation opportunities for salesmen thousands of miles away from their clients. Instead, the sales process becomes one that the client can take on at their leisure, and approach in a manner that is both casual and satisfying.
Ultimate cosmic customization, itty-bitty program
Configurator software is an ingenious solution to the problem of satisfying the millions of different clients the internet brings you. With configurator software, you upload the base product and then allow the user to make changes to the form and function of the product and even test it in a digital simulation of the environment it will see use in.
Online collaborative use of the configurator allows the retailer and the client to work together towards a final product both find amenable; alternatively, an entire group of clients can work as a team to create a product to their liking. The software doesn’t stop there: using a 3D configurator the client can explore every nook and cranny of the product, getting to know it intimately. It is unlikely you will see returns from dissatisfied customers when they designed the product themselves, down to this level.
The once and future sales pitch
That’s how we come full circle in the 21st century, with the problems that technology creates being solved by that same technology. A configurator is a perfect answer to the problem of too many clients with too many personal visions: let them figure it out themselves! Crowdsourcing has come to the corporate world after all.
Times have changed for sales. Once upon a time you could negotiate with the client in person, talking about their purchase, and come to an agreement on the final product. Later we went to sales via telephone and later the web, with salespeople communicating at vast distances. In this scenario the client has little input regarding the product they’re going to receive; the sale is impersonal and possibly dissatisfying.
Software has caught up, to the point where the human factor is almost irrelevant! A product configurator like the Salesforce configurator allows the client to provide input as to what precisely it is they’re looking for – what changes they need made to the product, how it should be shipped – from the comfort of their own computer.
Using quoting software, the final product can even have a price tag attached to it for the client’s convenience, allowing them to toy with the product until they get the price they’re looking for. This is especially convenient when we consider the loss of negotiation opportunities for salesmen thousands of miles away from their clients. Instead, the sales process becomes one that the client can take on at their leisure, and approach in a manner that is both casual and satisfying.
Ultimate cosmic customization, itty-bitty program
Configurator software is an ingenious solution to the problem of satisfying the millions of different clients the internet brings you. With configurator software, you upload the base product and then allow the user to make changes to the form and function of the product and even test it in a digital simulation of the environment it will see use in.
Online collaborative use of the configurator allows the retailer and the client to work together towards a final product both find amenable; alternatively, an entire group of clients can work as a team to create a product to their liking. The software doesn’t stop there: using a 3D configurator the client can explore every nook and cranny of the product, getting to know it intimately. It is unlikely you will see returns from dissatisfied customers when they designed the product themselves, down to this level.
The once and future sales pitch
That’s how we come full circle in the 21st century, with the problems that technology creates being solved by that same technology. A configurator is a perfect answer to the problem of too many clients with too many personal visions: let them figure it out themselves! Crowdsourcing has come to the corporate world after all.